We are Transunion!
More than 50 years speak for us
Transunion’s professionalism in occasional passenger transport is the result of more than 50 years of focus on what matters most: a personal, human touch combined with the most innovative technologies on the market.
" "Our evolution, growth and adaptation to the current market have allowed us to be leaders in the sector"
Our evolution
Understanding and successfully meeting our customers’ needs has made Transunion the leading company in the sector in Mallorca.
Our determination to improve our services day by day, to train our workers, to expand our fleet, to listen to our customers… are just some of the factors that have been essential to Transunion’s growth to this day.
Our goals
Our main goal is the full satisfaction of our customers, offering an efficient, high-quality service at a competitive and affordable price.
In a service company like ours, the human factor is our main goal: from management to the drivers who meet our customers, everyone must provide an exquisite service, a friendly and cordial service we are proud of.
Effectiveness is another major goal. From the moment a customer requests our services until our relationship ends, they deal with all our departments (bookings, traffic, drivers…). This perfectly coordinated chain is our strong asset for our quality level.
Satisfaction
The human factor is our main goal: every member of staff, from management to drivers, is committed to providing an exquisite service to our customers — one of our hallmarks.
Effectiveness
From booking to arrival at destination — traffic, drivers and service, this perfectly coordinated chain is the key to our quality level.
Transunion offers its transfer services to any person or group, from a mass convention to an individual service.
The human value
As a 24/7, 365-day-a-year company, one of the highlights is the human work carried out to maintain the level of quality our customers demand, especially in our drivers and traffic departments.
No matter how complicated the request, at Transunion we attend to every petition, however difficult, honouring our commitment to every company and person that trusts us.
Leaders
Transunion is unique in its sector on the island of Mallorca, thanks to the careful selection of our staff, fully trained to carry out each entrusted task.
Our customers, with their thanks and continued trust, keep us on our toes to remain leaders in occasional transport in Mallorca.
The HR department decides which work is best suited to each person, listening to and sharing the needs and virtues of each of our employees.
We have the most advanced, modern fleet, with cutting-edge technology, complying with the strictest safety measures to make our service safe and comfortable.
We move an average of 2,500 services per day in high tourist season, around 42,000 daily customers. All this is possible thanks to the perfect organisation of each department, and having enough coaches to fulfil all commitments.
People
Our HR department decides the right role for each person, listening and sharing their needs and virtues.
Organisation
We move around 42,000 customers a day thanks to the perfect organisation of every department.
Fleet
A modern, advanced fleet, complying with the strictest safety measures to make our service safe and comfortable.
Quality
We hold ISO 9001:2015 Quality and ISO 14001:2015 Environmental certifications to respond to our customers.
Our certifications
In our commitment to improve our services and organisation to meet our customers’ needs, we have implemented Transunion’s Quality and Environmental Management System, recently awarded the ISO 9001:2015 Quality certification and the ISO 14001:2015 Environmental certification.
